New Resident Information
Welcome to the City of University Park. This City prides itself on providing high quality service to its residents. For your convenience this page is dedicated to providing all the information necessary to help as you settle into your new home. If you have any questions that are not covered on this page, please do not hesitate to contact us at 214-363-1644 or Submit a Service Request.
View the City's New Resident Information Guide (PDF) for details on the City's services, history and policies.
This service is provided by the City. To find out more information, visit our Direct Alarm Monitoring section.
To communicate better with our residents, the City has developed an email newsletter system to keep you informed.
A Mayor and four Council members govern the City of University Park. Learn more about our Administration and City Council.
This "Who Represents Me?" website provides current information regarding state and federal officials representing the citizens of University Park.
The City of University Park has provided a list of links to other websites that may be of interest to you. The City is not affiliated with these websites, but provides the links for your convenience. Visit our Local Resources page to access these links.
The University Park Public Library provides a wide variety of services for the community, from toddlers to senior citizens.
Learn more about our Police Department and Fire Department.
The City of University Park is pleased to offer a number of beautiful neighborhood parks for your enjoyment. The City also offers tennis and pickleball courts and an Olympic size pool.
If you have just moved to a new location, you must register your new address to vote in the appropriate district. This may be done online at the State of Texas Secretary of State website or at the Dallas County Elections Department website.
Sanitation services are provided by the City. Visit the Residential Collection section to learn more about the rates and schedules and other services provided.
For your convenience, the Resident Online Center allows you to submit any type of service request, complaint, or suggestion pertaining to the City. Our staff is equipped to answer your submission as soon as possible.
Special events occur year-round that are of interest to the community. Please visit our Special Events page often for updated information and events.
For sales and property tax information, visit our Tax Information page.
The City's Utility Billing Department can assist residents with establishing a toll tag account with the North Texas Tollway Authority (NTTA). Note: The City cannot make changes to existing NTTA accounts.
Sign up for new water service using the Application for Water Utility Service (PDF).
For information on how to set up your utility service or pay your bill online, visit our Utility Services section.
Make sure you understand the procedures for commercial and residential redevelopment before you begin your project. Visit the Zoning section for the information you'll need.