Fire

Mission Statement

We exist to provide innovative, effective and efficient fire and life safety solutions that meet the needs and expectations of the community we serve.

Message From the Chief

Welcome to the University Park Fire Department (UPFD) webpage. From here you can easily request and obtain a variety of reports and permits. Listed too are a full range of resources and services centered on your health and safety. Our mission focuses on providing innovative life-safety solutions. We take this mission very seriously.

The men and women of our department provide fire, rescue, HazMat and paramedic-based emergency medical response for those who live, work and visit University Park. This includes the Southern Methodist University campus and the George W Bush Presidential Center. Non-emergency attention centers on fire/safety code inspections and several value-added services including, child car seat installations, residential smoke detector installations and birthday party tours of the fire station.

We are proud that UPFD is one of a select number of municipal fire departments in the U.S. with an Insurance Services Office (ISO) Class 1 rating, the highest public protection classification awarded by the Insurance Service Office. This Class 1 rating means homeowners and businesses in University Park have comparably lower insurance rates.

In February 2020, consistent with the goals and objectives stated, the Department issued its customer-centered 5-Year Strategic Plan (PDF). We welcome your review of the document.

Consistent with continually striving for departmental excellence, in 2019, UPFD became a "Recognized Best Practices Fire Department," as designated by the Texas Fire Chiefs Association Best Practices Recognition Program. This designation evaluates departments using defined best practices, models and procedures. Departments that hold the designation have achieved required levels of administrative and organizational excellence. UPFD is only the 21st department in Texas to achieve such standing.

If you have ideas, questions, comments, or concerns about any of the materials and information on this site, please call us at 214-987-5380, or drop by our administrative offices at:
3800 University Boulevard
University Park, TX 75205

The University Park Fire Department is honored and privileged to serve, you, your family and this community.

View a copy of the Class 1 Rating Letter from the Texas Department of Insurance/State Fire Marshal's Office (PDF).

View a copy of the Class 1 Rating Scorecard (PDF).

View a copy of the Department's 5-Year Strategic Plan (PDF).

University Park Fire Department has achieved Gold level for 100% participation in the International First Responder Seatbelt Pledge (PDF).