Complaints and Racial or Bias Policing Information
The form on this page is one way the public can provide the University Park Police Department with feedback on employee conduct and service. The Department will review and follow up on each citizen complaint or inquiry in a timely manner. I am dedicated to ensuring that each member of my Department acts professionally and responsibly. Thank you for your input.
Chief of Police
Professional Standards Investigations - Annual Comparison Summary
UPPD Racial or Bias Policing Prohibition Policy
The members of the University Park Police Department want you to know that any law enforcement action initiated by the police department must be based on an individual's behavior or information identifying an individual as having engaged in criminal activity. Our officers are strictly prohibited from initiating any action against any person based on their race, ethnicity, sexual orientation, religion, economic status, age, cultural group, national origin, or any other identifiable group.
If you believe a University Park Police Officer has engaged in racial or bias policing with respect to your rights, you may file a complaint with the Office of the Chief. Your complaint will be fairly and thoroughly investigated and you will be notified of the findings and any action taken.
Any individual may file a complaint with the University Park Police Department if the individual believes that a University Park Police Officer has engaged in racial or bias policing. Please complete a Citizen Complaint and Inquiry Form or call the Department's Internal Affairs Investigator at 214-987-5344. The form is available below.
To file a complaint of any nature against a member of the University Park Police Department, please fill out a Citizen Complaint and Inquiry Form. Once you have completed the form, you should mail it to the address listed below or drop it in the Utility Billing fire hydrant at City Hall. If you prefer to contact a Police Supervisor by phone, call 214-987-5367 or 214-460-3708. You can also visit with a Police Supervisor in person. The Police Department is located at City Hall (3800 University Boulevard)
Information concerning inquiries, complaints or compliments is forwarded to the Chief of Police for investigation or review. Email Chief Mathes or call the office phone at 214-987-5355.
Please print the form and mail it directly to:
Bill Mathes, Chief of Police
University Park Police Department
3800 University Boulevard
University Park, TX 75205